Saturday 31 August 2013

Bettering Productivity With Field Services Software



Workforce productivity is among the many problems facing the field based organizations. The main reason for not so encouraging field force productivity is due to lack of a system that tracks productivity. Traditional way of tracking productivity is mainly carried out through existing measurements that results in data inconsistency and inaccuracies. Moreover assessing field force productivity is plagued with many issues.

Field services application provides an effective mechanism to automate tracking of data pertaining to field operations and technicians involved in the operations. It helps field technicians to report back to the management with all the information including the status of the task in real time. This results in providing management to closely monitor any poor management issues.



Field based organizations often are faced with the daunting task of managing operational costs. Improper handling of scheduling, estimating and dispatching work order results in increasing the operational costs. To optimize operational costs, lessen field costs and enhance productivity it is imperative to user field services software that streamlines scheduling, optimizes appointments and dispatches field forces on locations.

The usage of field services eases work order generation. This is accomplished by assigning the tasks to an immediate available skilled technician in the location. Moreover the fact that this application can be deployed on mobiles makes it more viable option. The work orders can be directly dispatched to the immediate available technician in the location and customer address locater helps to bring down the time taken to reach customers.

Inventory management is necessary and field services software helps management to effectively manage inventory. Besides it helps to manage material and consumable requests. The application doesn’t necessitate business to invest heavily because it is economical. The fact that it is web based makes it easy to use. It doesn’t necessitate updates and upgrations.

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